Videoconferencing for D/deaf and Hard of Hearing Signers

Role

Project manager

Industry

Technology

Duration

4 months

co design sketch of video conferencing platform

Project Overview

Managed student research group exploration of how D/deaf and hard of hearing ASL signers use video conferencing tools and ways to improve the design for signers and interpreters. The project was done completely remotely and required adapting non-accessible tools for research use.

Methods:

Pilot study adapting zoom and digital white boards to co-design with signers
Interviews with signers and interpreters
Co-design sessions with signers and interpreters

Link to published study: Ang, Liu, McDonnell & Coppola 2022

Project Overview

Methods:

Pilot study adapting zoom and digital white boards to co-design with signers
Interviews with signers and interpreters
Co-design sessions with signers and interpreters

Link to published study: Ang, Liu, McDonnell & Coppola 2022

Design Recommendations

Customizable layout templates users can save and reuse
User control and flexibility to resize and reorder video frames
Grouping options for all signers and interpreters
Multimodal visual and haptic options for non-auditory alerts and feedback
Visual identification of active speakers
Private communication channels for interpreter teams

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Teaching

Improving human-centered design education through inclusive, student-centered course and curriculum design